Dear Guests,
We want to warn you about a scammer impersonating our accommodation and sending fraudulent emails requesting payments to an Italian bank account. These emails are not from us and are an attempt at fraud.
Please note the following points:
- Always check the sender's email address: Emails from our accommodation are only sent from our official email addresses, ending in [@keizershouse.com].
- Always ask us for confirmation: If you have any doubts about the authenticity of an email you received, please contact us directly at +31 634223313 or This email address is being protected from spambots. You need JavaScript enabled to view it..
- We never ask for payments to foreign accounts: All payments should only be made to our official bank account in the Netherlands.
If you receive a suspicious email, do not open any attachments or click on any links. Forward the email to our official email address, This email address is being protected from spambots. You need JavaScript enabled to view it., so we can investigate and take further action.
Your safety and trust are of utmost importance to us. We work hard to protect your information and payments. Thank you for your attention and understanding.
Kind regards,
Keizershouse Amsterdam
Nataliya Scheerder